5 Advantages That Social Media Brings For Your Business

Social networks are an essential part of every marketing strategy, and the benefits are so great that anyone not utilising this cost-effective resource is missing out on a phenomenal opportunity.

However, many marketing professionals are unsure of the tactics needed to be effective. A few key advantages that social media brings to the table are mentioned below.

Brand Recognition

One most cost-efficient digital marketing methods is the use of syndicated content that can significantly increase your brand recognition helping you engage with a broad range of consumers.

To begin with, create social media profiles for your businesses and get employees, business partners, and clients to “like” and “share” your page. Having these people connected to your brand can increase your business profile and help build your reputation. Content that is shared with them will then be introduced to a new audience of individuals, leading them to be aware of your business and eventually customers in the future.

Improved Rankings

Search engine optimisation is crucial in achieving higher page rankings and driving traffic to your business website. Being able to rank high for your keywords will generate positive results for your business.

While social media cannot directly improve search engine rankings, it can give you more opportunities to be visible to industry influencers who may write favorably of your business and provide links back – resulting in higher search engine rankings. To place yourself well, create high-quality content that integrates your targeted keywords.

Inbound Traffic

In the absence of digital marketing, your inbound traffic will be limited to your existing network or contacts. By utilising social media, you’ll have more chances of reaching more people outside your current circle.

Think of every social media profile you have as a gateway to your website, and every piece of content as yet another opportunity to acquire a new customer. Populating your content on as many social networks as possible allows prospects to organically discover and reach your business. Through such marketing tactics you are effectively opening up your business to a wider range of versatile global consumers.

Higher Conversion

People prefer to do business with other individuals, rather than faceless entities. Social media marketing allows a positive impression for your business by giving it a human aspect. When brands interact through sharing of content, commenting, etc. on social media, it results in personification.

People use social media to stay connected to their friends, family, and communities. Consumers who follow your social accounts will often trust the credibility of your business. The bigger the impression, the more likely they are to remember you when the need for a product or service arises. By throwing your brand into the mix, a business with social characteristics stands to benefit.

Better Customer Satisfaction

With social media as a voice for your company, networking and communication with your customers will benefit. Customers appreciate it when they receive a personalised response when they post comments on your pages. You need to be able to acknowledge and respond to your visitors’ needs to provide them the best experience.

Whether it’s a question or a complaint, social platforms allow you to address the matter using interpersonal dialogue. A brand devoted to customer satisfaction will inherently be viewed in a positive light.


Leah Gibbs - Social + Digital Marketing Agency Owner

Associate CPM - AMAMI Australian Marketing Institute - Serving Clients Worldwide www.yourdigitalagency.com.au